Last updated: 8 March 2026
These Terms of Service (“Terms”) govern your access to and use of the RunAI website (the “Website”), RunAI mobile application (the “App”), and related services (collectively, the “Services”).
These Terms are a legally binding agreement between you and RunAI (“RunAI”, “we”, “us”, or “our”).
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms.
We recommend that you be at least 18 years old to use the Services.
You must be at least 13 years old to use the Services. If you are between 13 and 17 years old, you may use the Services only with the permission of your parent or legal guardian.
By using the Services, you represent that you have obtained your parent’s or legal guardian’s permission and that they have reviewed and agreed to these Terms on your behalf.
If you are a parent or legal guardian permitting a minor to use the Services, you agree to be responsible for the minor’s activities in the Services and compliance with these Terms.
In some locations, the minimum age to use the Services may be higher, or additional parental or guardian authorisation may be required by applicable law.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate and current information and to keep it updated.
You must notify us promptly of any unauthorised use of your account or any other security incident involving your account.
We may suspend, disable, or terminate your account if:
We may modify, update, suspend, or discontinue all or part of the Services at any time, including features, content, and availability.
We do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.
Some features may be offered as beta, trial, or preview features and may be changed, removed, or unavailable at any time.
The Services may display summary activity information through leaderboard and profile features.
This may include, for example, your current monthly distance, lifetime statistics, streaks, profile elements, and other summary activity data.
Some client-specific custom implementations of the Services may display or share additional run-related details.
Depending on the feature, this may include run routes, GPS traces, distance, duration, pace, elevation, timestamps, photos, notes, and other activity-related metrics or content.
These features may be accessible inside the app, on the web, or through client-specific pages. In some cases, they may be accessible without login.
You acknowledge that certain leaderboard and profile features are part of the Services and may not be optional.
Where the Services include global, national, or friends leaderboards, you may not be able to opt out of appearing in them while using the Services.
Sharing or displaying run-related information, including route maps, GPS traces, or other activity details, may reveal sensitive information about your movements, routines, and activity patterns.
You are responsible for understanding how the features available to you work and for using the Services accordingly.
You agree not to use leaderboard, profile, social, or custom client features to harass, dox, stalk, threaten, defame, impersonate, or otherwise harm others.
We may, but are not obligated to, monitor, review, remove, restrict, or disable user content, leaderboard entries, profile information, or feature access where necessary to protect users, clients, RunAI, or the Services.
“User Content” means information and materials you submit, upload, generate, sync, import, or otherwise make available through the Services.
This includes, for example, route data, run data, GPS traces, photos, comments, messages, profile content, imported activity data, and related metadata.
As between you and RunAI, you retain ownership of your User Content.
You grant RunAI a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers), and transferable license to host, store, reproduce, process, modify for technical delivery, display, publish, transmit, distribute, and otherwise use your User Content as necessary to provide, operate, improve, secure, and support the Services.
This includes use of your User Content in connection with leaderboard features, profile features, connected-account imports, analytics, safety and moderation, and client-specific implementations of the Services.
You acknowledge that the Services may display or share User Content and activity-related information based on the features you use, the configuration of the Services, and applicable client-specific implementations.
Where a feature includes leaderboard, profile, social, event, challenge, or custom client functionality, your User Content may be visible to other users, clients, and in some cases web visitors, as described in our Privacy Policy and the relevant feature design.
We do not control what third parties do with content once it has been displayed, shared, copied, or captured outside the Services.
You represent and warrant that:
You agree not to, and not to assist others to:
We may terminate or restrict access for violations.
The Services provide general fitness and running-related features and information and are not medical advice.
Consult a qualified healthcare professional before starting or changing an exercise program.
Running and exercise involve risks, including serious injury or death.
You assume all risks related to your activities, including risks arising from reliance on route, location, mapping, or activity data that may be inaccurate, incomplete, delayed, or unavailable.
Do not rely on the Services for emergency services, emergency communications, or medical decisions.
Some features may require payment (“Paid Services”). Pricing and billing terms will be shown at the time of purchase.
If you purchase subscriptions through the Apple App Store or Google Play, those platforms may control billing, renewals, cancellations, and refunds under their own terms and policies.
Subscriptions may automatically renew unless cancelled through the platform’s subscription management tools.
For subscriptions purchased through an app store, refund availability, cancellation timing, and continued access following cancellation are governed by the relevant platform’s policies and applicable law.
If you do not offer Paid Services, you may remove this section.
Our Privacy Policy explains how we collect, use, disclose, protect, and retain personal data.
The Privacy Policy is incorporated into these Terms by reference.
Where we transfer personal data internationally, we will do so in accordance with applicable law and with appropriate safeguards where required.
Where required by applicable law, we may notify relevant regulators, affected individuals, or both, in connection with eligible data breaches.
The Services may integrate with or link to third-party services, such as social login providers, analytics providers, payment processors, app stores, offer walls, and connected fitness platforms.
Third-party services are governed by their own terms, privacy policies, and practices. RunAI is not responsible for third-party services, content, security, or availability.
The Services may allow you to connect third-party accounts to import data, including running activities, metrics, and GPS routes.
If you choose to connect a third-party account, you authorise us to access and import the data you approve from that third party, as described in our Privacy Policy and your connection settings.
You can disconnect a connected account at any time through the Services and/or the third party’s settings. Disconnecting stops future imports, but does not automatically delete previously imported data unless you delete it in the Services or request deletion where applicable.
We do not control third-party services, and they may change, suspend, or discontinue their services or integrations at any time.
The Services, excluding User Content, and all related intellectual property rights are owned by RunAI and its licensors.
Except as expressly permitted by these Terms or by law, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services.
If you use RunAI’s name, logo, screenshots, or other brand assets, you must comply with any RunAI brand guidelines that we make available.
We may request removal of brand assets used in a confusing, misleading, infringing, or unauthorised way, and you agree to comply within the timeline we specify.
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
RunAI disclaims all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, secure, accurate, complete, or error-free.
To the maximum extent permitted by applicable law, RunAI will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption, arising out of or relating to the Services.
To the maximum extent permitted by applicable law, RunAI’s aggregate liability arising out of or relating to the Services will not exceed the greater of:
You agree to indemnify and hold harmless RunAI and its affiliates, officers, directors, employees, agents, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:
You may stop using the Services at any time.
We may suspend or terminate your access to the Services as described in these Terms.
Termination or suspension does not automatically delete your account data, imported data, or User Content. Retention, deletion, and removal of leaderboard/profile visibility are governed by our Privacy Policy and applicable feature settings.
Upon termination, any provisions that by their nature should survive will survive, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnity, privacy/data handling, and governing law.
We may update these Terms from time to time.
If we make material changes, we may provide notice through the Services or by other reasonable means.
Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Singapore.
Any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of Singapore.
For support or questions about these Terms, contact: support@runai.io
For privacy-related requests, contact: contact@runai.io
You may also contact the DPO listed in the Privacy Policy.
